Services
Handling your chargebacks
End to End chargeback management and risk mitigation
Revenue is everything. Every undisputed chargeback, is a potential draw on your profitability. our team is dedicated to optimising the dispute process and focus on recovering revenue for your business. We know that we can win approximately 60% of your chargebacks for you, money that you would otherwise have written off.
We offer access to an automated chargeback intelligence platform with a single view of all of your risk activity across all MIDs.
- Leverage our Knowledge base – Whilst the scheme rules are standard. It is often open to interpretation and issuers may handle rules slightly differently. We have built an extensive knowledge base help adapt our strategies to work quickly and pragmatically with issuers.
- Dynamic decisioning , score cards to drive process down the best process based on chargeback source data. Its not enough to rely on reason codes. Each case is unique and requires investigation and fraud treatment becomes important factor
- Resolve common miss steps in the process to avoid costly mistakes
- Augmented data to help decrease chance of second chargebacks
- Preferential pricing has been secured meaning you only pay a percentage of what is won, meaning it is a no-cost proposition.
- One-stop shop integration for all prevention products to keep your MIDs within threshold limits.
- Quick integration – you can be live with the service in as quick as 48 hours.
- Let us handle the heavy lifting allowing you to redeploy valuable resources
- Cloud based secure services. PCI 1- and SOC 2-level compliance
Prevention and alerting
Bespoke alerting and refund strategies
As you would expect, our platform is already fully integrated with the industries leading Alert providers who in turn work collaboratively with acquirers and issuers merchants to share fraud and dispute data enabling a faster dispute resolution process the reduces the need for chargebacks altogether.
Essentially, it provides early warning of impending chargebacks and gives the chance to proactively resolve the issue BEFORE the chargeback happens.
The alert informs the merchant that a chargeback is pending but has not yet been filed giving them the option to provide a refund for the disputed transaction between 24-72 hours, heading off the chargeback process
Many merchants are switching to alerting and proactive refunds approach as effective method to manage their chargebacks. However, by itself, it can be a blunt instrument and can drastically impact margin with increased cost of sales, like shipping, fulfillment, and customer acquisition costs. Other sources of loss, such as false declines and return fraud may also likely increase.
we recommend using this in concert with overall chargeback and fraud risk management tools to avoid having to ‘price in’ such a potential costly approach.
Specialist partner services
Buckingham advisory is founded on many years experience in the banking and payments industry. We have built up a proven network of specialist consultants and third party business partners. What makes us different is that our senior consultants and associates have each held senior roles in payment companies . This gives us a unique perceptive and years of practical experience to draw on and well placed to introduce you to our approved panel of affiliate and partner services which include :
- Corporate service provider(s) offering co formation and structuring, bank accounts, card issuing and accounting services )
- Acquiring and Payment solutions via our comprehensive network of ISO, Gateways and merchant service providers
- Card scheme and regulatory risk and compliance experts ( training, coaching and risk support)
- Scheme and regulatory License expertise ( applications and scheme membership)
- Licensed outsourcing and operating model service providers
What’s more, our sister co Buckingham and Buckingham LLP can also provide expert legal guidance and services to various financial institutions and merchants across the globe..
Proud to be the first conditional fee provider for High Risk sector
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Get in touch
Second Floor, 10 Charles II Street, London, SW1Y 4AA.
- Phone:
- 0207 060 5979
- Email:
- hello@buckinghamadvisory.com
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